Privacy notice

Croatia Yachting d.o.o. decides how the information described here is used, and is the controller for it under the General Data Protection Regulation.

We use your information only for the purposes below. Each has a lawful basis, as the Regulation requires.

We do not sell your information and we do not share it for anyone else’s advertising. It is handled on our behalf by the following, each under a contract that limits them to acting on our instructions:

Supabase

Holds the database. Hosted in the European Union.

Vercel

Runs the website. Requests are served from Frankfurt.

ActiveCampaign

Our contact and marketing system, which receives your details and a summary of your enquiry. Based in the United States.

Zapier and Salesflare

Move your enquiry into the system our sales team works in, so it is followed up. Zapier is based in the United States; Salesflare in Belgium.

Where a recipient is outside the European Economic Area, the transfer relies on the European Commission’s standard contractual clauses.

If your enquiry does not lead to a purchase, we delete it after 24 months without contact. This happens automatically. If you become an owner, we keep what we need for the contract and for the periods Croatian tax and company law require. Records proving that consent was given, and that a deletion request was carried out, are kept separately and contain no more than is needed for that purpose. The anonymous record of how the planner is used, if you agreed to it, is deleted on the same 24-month schedule.

You can ask us to do any of the following, free of charge. We will respond within one month.

• Tell you what we hold about you, and give you a copy.
• Correct anything that is wrong.
• Delete everything we hold about you.
• Stop using it while a disagreement is resolved.
• Send it to you, or to someone else, in a machine-readable file.
• Object to us using it on the basis of our legitimate interests.
• Withdraw your consent to marketing, which does not affect anything done before you withdrew it.

Write to sales@croatia-yachting.hr. We may ask you to confirm your identity, so that we do not disclose your information to someone else.

If you are not satisfied with how we have handled it, you may complain to the Croatian Personal Data Protection Agency (AZOP), Selska cesta 136, 10000 Zagreb, azop.hr.

The planner suggests yachts and calculates figures automatically, but nothing is decided about you automatically. Every plan is reviewed by an advisor.

The planner shows indicative estimates prepared from Croatia Yachting operating data. They are a planning aid, not an offer, not a promise of charter income, and not financial or investment advice.

• Charter income depends on demand, weather, the condition of the yacht and the season, and can be lower than shown.
• Costs, berth fees, insurance and tax rules change, and the figures are recalculated as they do.
• Financing terms shown are indicative. Final terms depend on the buyer, the yacht and the lender’s approval.
• The resale value at the end of a programme is an estimate based on the market as it is today.
• Nothing here is a commitment by Croatia Yachting. A binding offer is always a separate, written document.

If you agree in the banner, we record which step of the planner you reached and which yacht was on screen. We do this to find where the tool is confusing, not to build a profile of you.

• It is recorded against a random reference for your visit, which is deleted when you close the tab. A later visit is a new reference and cannot be connected to this one.
• It contains no name, no email address and no IP address. Your country is recorded only in the broadest form, and worked out without keeping the address it came from.
• If you decline, nothing at all is recorded, and the planner works exactly the same.
• We do not use Google Analytics or any other advertising or measurement product, and nothing here is shared with one.

You can change your mind at any time from the settings at the foot of the page. Declining stops any further recording immediately.

This site uses no advertising cookies and shares nothing with advertising networks.

• Your answers in the planner and your cookie choice: kept in your browser until you clear it. These are necessary for the tool to work.
• Where your visit came from: kept only until you close the tab, so an advisor knows how you found us.
• If your request fails to send, for example because your connection dropped, the details you typed stay in your browser for up to three days so that we can send it again. They are deleted as soon as it goes through. Without this your request would simply be lost, and you would be waiting for a reply that was never coming.
• Once you have requested a plan: your name and a reference to your enquiry, so the same form does not ask you for the same details again while you look around. It lasts an hour from your last activity, and at most 12 hours. It holds no email address or telephone number, and you can clear it at once with the "Not you?" link on the plan.
• With your consent, a random reference for your visit, for measurement. Not a cookie, deleted when you close the tab, and not linkable to you or to a later visit.